Full Name : Tony Dwi Susanto, S.T., M.T., Ph.D.,ITIL, COBIT
Date of birth : December 11, 1975
Place of birth : Yogyakarta, Indonesia
Language : English, Indonesian, Java
Sex : Male
Nationality : Indonesia
Address : (by request)
Mobile Phone : (by request)
Email : email@example.com
Personal Websites & Social Media:
- Personal Blog: https://tonydwisusanto.wordpress.com
- Teaching & Learning: http://tonyteaching.wordpress.com
- Motivasi Beasiswa: http://motivasibeasiswa.org/
- Indonesia Free Homestay: http://indonesiafreehomestay.wordpress.com/
- Facebook: https://www.facebook.com/tonydwisusanto
- Twitter : https://twitter.com/tonydwisusanto
My current activities are:
- a Lecturer at Department of Information Systems, Institut Teknologi Sepuluh Nopember (ITS) Surabaya, Indonesia – www.is.its.ac.id
- Chapter President of Association for Information Systems-Indonesia chapter (AISINDO) – www.aisindo.org
- e-Government Reseacher & Consultant – http://is.its.ac.id/rg/egov-itgov/
- Scholarship consultant, reviewer, and interviewer for LPDP, AIYEP (Australia), & DIKTI scholarships – www.motivasibeasiswa.org
I. Education & Courses
1.1.PhD in Computer Science (2012)
at School of Computer Science, Engineering, & Mathematic, the Flinders University of South Australia
Research topic: Technology Adoption & E-Government
1.2. M.T., Magister Teknik (Master of Engineering), June 2003,
Area of specialization: Informatics Computer Systems
Department of Electrical Engineering, University of Gadjah Mada, Indonesia.
Thesis: Decision Support System for Inventory Management
Principal thesis advisor: Dr. Volker Mueler (University of Saarland, Germany)
1.3. S.T., Sarjana Teknik, 1998, Undergraduate Program, Department of Nuclear Engineering, University of Gadjah Mada, Indonesia.
Internship: Waste Processing Unit of Yogyakarta Province-Indonesia
Final Project: The Effects of the operational of Kartini Nuclear Reactor toward DO, BOD, and COD levels
1.4. IATSS Forum Program, Japan, September-November 2003.
1.5 Internships Program at Department for Transportation, Energy, and Infrastructure of South Australia (SAGEMS unit, SMS-based system for transportation, ‘Single Point’ project), December 2008.
1.6. Intensive Course on Management of Technology, ASEAN University Network (AUN), August 2014: http://www.seed-net.org/download/MOT_2014_Guideline_02.pdf
1.6. Courses and Certifications:
– ITIL Certified (ITSM Expert Malaysia, March 12, 2015)
– Database Full Package by Oracle at Inixindo, Indonesia (2005).
– Web Programming and Networking (PHP3, ASP, NT, Java Script, HTML, CSS), Programming (Visual Basic), and Internet Technician and Computer-Assembly Training (2000-2002)
– Training for Tutor and Demonstrator, Staff Development and Training Unit – the flinders University of South Australia (4 March 2009)
– Training for Lecturer Skill (PEKERTI) – Directorate General of Higher Education (DIKTI), Indonesia (2002).
– Training for Trainer – Department of Manpower (Depnaker), DIY, Indonesia (1999).
– Critical Thinking (2008)
– Project Management (2008)
– Qualitative Research by NVivo (2008)
– Designing Questioner (2008)
d. Business & Marketing:
National Occupational Skill Certificate of Marketing Manager – Department of Manpower (Depnaker), DIY, Indonesia (1999).
e. Leadership and Organization:
Australian Leadership Award Conference, Canberra Australia (March 2008).
Australian Leadership Award Workshop, Western Australia (July 2008).
– English Conversation Program, Michel Park, South Australia (2006 – Now)
– English Writing at WEA, Adelaide, South Australia (2006)
– ‘English Academic Program & Australian Culture’ at TafeSA-Panorama Campus, South Australia (April– December 2005).
– TOEFL Preparation at Lembaga Pelatihan Bahasa Asing-Gadjah Mada University (December 2004-January 2005)
– English courses at Lembaga Pelatihan Bahasa –Yogyakarta State University and IEC Yogyakarta (2000-2002)
– Japanese course at Lembaga Bahasa Jepang, Yogyakarta (2003).
g. Others :
National Occupational Skill Certificate of Radiation Protection Staff – National Atomic Bureau (BATAN), Indonesia (1996).
II. Achievements / Awards
2008 – 2012 PhD Scholarship
Australia Leadership Award (ALA), it is a special scholarship for Asian Pacific countries/level from Australian government.
Detail at http://www.ausaid.gov.au/scholar/ala.cfm
2011 Research Student Overseas Conference Travel Grant, the Flinders university of South Australia
2007 Research Assistantship, College of Computer and Information Sciences, King Saud University (KSU) of Saudi Arabia
2005 – 2006 Visiting Researcher Fellowship, School of Informatics and Engineering, the Flinders University of South Australia
2003 IATSS Forum Scholarship, Japan
This is a special scholarship for professionals from South East Asia countries (ASEAN) and Japan. For Indonesia, it is awarded just for 4 people each year representing Indonesia in this international forum. Detail at http://www.iatss.or.jp/
2001-2003 Gadjah Mada BPPS Scholarship Post Graduates Scholarships for my master study.
2004 UPNVY Research Grant
Developing a Research Information System (RIS) for university
2002 Best Speaker
MSQ contest among High School students in Yogyakarta province
2001 Best Actor
SMA 1 Yogyakarta Festival
III. Work Experience
3.1. EDUCATION & RESEARCH
January 2009 – Present: Lecturer at Information Systems Department – Institute of Technology Sepuluh Nopember (ITS), Indonesia (NIP: 197512112008121001)
December 2011: Coordinator of the Australian Youth Exchange Program (AIYEP) — an initiative of the Australia Indonesia Institute (Department of Foreign Affairs and Trade).
4 August 2008 – 2011 : Tutor at School of Informatics and Engineering, The Flinders University of South Australia (click to see my Classes Photos). I teach:
a. “Information Technology Applications” (ITA1) topic (Hardware, Software, Information Systems, and System Analyst)
b. “Information Communication Technology” (ICT1) topic (Unix, Ms. Word, Excel, Power Point, Access, HTML)
c. “IT in Business” topic (Unix, Ms. Word, Excel, Power Point, Access, HTML, IT applications in Business)
23 June 2008 – 2012 : Tutor & Data Analyst at Student Learning Center, The Flinders University of South Australia
As Tutor : I teach and assist international students with Ms. Word, Ms. Excel, Ms. Power Point, End Note and SPSS.
As Data Analyst: doing some entry data and data analysis using Ms. Excel and SPSS.
September – December 2007: Research Assistant at College of Computer and Information Sciences, King Saud University (KSU) of Saudi Arabia
1 April 2005 – 31 July 2006 : Visiting Researcher and Tutor at School of Informatics and Engineering, the Flinders University of South Australia
As Visiting Researcher: I conducted researches in e-government topics, wrote and published papers to science journals and international conferences.
As Tutor: I taught “Information Technology Applications” topic (Hardware, Software, Information Systems, System Analyst) (August-Nov 2005); Demonstrator in “Information Communication Technology” topic (UNIX, Windows, Ms. Words, Ms. Excel, Ms. Power Point, Ms. Access, HTML) (Summer Program: February 2006, Regular Program: March-June 2006)
1 November 2000 – 29 November 2008: Lecturer at Department of Informatics Engineering, “National Development University” (UPN), Yogyakarta, Indonesia.
I taught “Decision Support System”, “Mobile Technology”, “Interpersonal Skills”, “Ethics for Computer Science”, “Research Methodology and Presentation Techniques”, and “English for Computer Science topics”.
2003 – March 2005: Student Research Coordinator at Department of Informatics Engineering at the “National Development University”, Yogyakarta, Indonesia.
I developed the research system (the regulation as well as the computer-based information system) to increase the quality and quality of students’ researches. It succeeded to increase the number of research proposals up to 3 times, to reduce students’ accomplishing time by 50%, and to overcome the ‘bottle neck’ graduation problem of students in their final years.
I managed the research activities including investigating a new research area, to encourage students to conduct research activities, to appoint supervisors for each student’s research, and to monitor progress of the researches in quality and quantity.
2006 Associate Lecturer of “STMIK Amikom”,Yogyakarta, Indonesia.
I taught “Decision Support System” topic.
2002 Associate Lecturer of “Yogyakarta Technology University”,Indonesia.
I taught “Introduction for Information Technology” topic.
2001 – 2002 Associate Lecturer of “YDHI Polytechnic”, Indonesia.
I taught “Computer Architecture” and “Information Systems” topics.
2001 Associate Lecturer of “Salemba” School of Business, Indonesia.
I taught “Introduction System” topic.
3.2. IT PROJECTS
November – Desember 2016: Konsultan, Dinas Komunikasi dan Informatika kota Surabaya; Evaluasi Peraturan Walikota tentang Pedoman Pemanfaatan Teknologi Informasi dan Komunikasi Dalam Penyelenggaraan Pemerintahan Daerah
Maret – November 2016: Konsultan, Dinas Komunikasi dan Informatika kota Surabaya; Evaluasi dan Monitoring Pemanfaatan Teknologi Informasi Pemerintah Kota Surabaya
Juni – Desember 2016: Konsultan, dan Badan Perencanaan Pembangunan Kota (Bappeko), kota Surabaya; Prioritisasi Layanan Publik Online Kota Surabaya
Maret – November 2016: Konsultan, Dinas Komunikasi dan Informatika kota Surabaya; Pembuatan Portfolio Sistem Informasi Pemerintah Kota Surabaya.
Juli – September 2016: Konsultan, Bagian Pengolahan Data Elektronik (PDE), Pemerintah Kota Kediri; Pembuatan Sistem Informasi Suara Warga (SURGA) Pemerintah Kota Kediri.
Juli – September 2016: Konsultan, Bagian Pengolahan Data Elektronik (PDE), Pemerintah Kota Kediri; Pembuatan Sistem Informasi Undangan & Agenda Rapat (eMas) Pemerintah Kota Kediri
Juli – September 2016: Konsultan, Bagian Pengolahan Data Elektronik (PDE), Pemerintah Kota Kediri; Perencanaan Command Center Pemerintah Kota Kediri.
Februari – Juni 2016: Konsultan, Bagian Pengolahan Data Elektronik (PDE), Pemerintah Kota Kediri; Feasibility Study Command Center Pemerintah Kota Kediri.
November – Desember 2015: Konsultan, Bagian Pengolahan Data Elektronik (PDE), Pemerintah Kota Kediri; Pembuatan Sistem Informasi e-Health Pemerintah Kota Kediri.
September 2015 – Maret 2016: Konsultan, Dinas Komunikasi dan Informatika kota Surabaya; Kajian Tata-Kelola TI (kondisi kekinian) Dinkominfo Kota Surabaya.
Juli – September 2015: Konsultan, Pengolahan Data Elektronik (PDE) Kota Kediri; Desain Jaringan Fiber Optic Kota Kediri.
Juni – September 2014: Konsultan, dan Badan Perencanaan Pembangunan Kota (Bappeko), kota Surabaya; Evaluasi e-Government Kota Surabaya
2009 – 2011 : SMS-MIIAS, South Australia, Australia (http://miias.smsegov.info)
2009 : SMS-based system for October Business Month (OBM), Northern Territory, Australia (http://obm.smsegov.info)
2006 – 2007 : Head of K3 Project Proposal and Brain-ware unit – Computer Based Information System (CBIS) at the “National Development University”, Yogyakarta, Indonesia.
It was successful to get the K3 Research grant (US$ 55,000)
It planed and implemented the research programs, including E-learning Systems, Research Information System, and Library Information System.
2004 – March 2005: Head of Multimedia Laboratory at Department of Informatics Engineering at the “National Development University”, Yogyakarta, Indonesia.
June–September 2003: Coordinator of Training Program, E-government Development Project of Selayar Island, Province of Sulawesi Selatan, Indonesia.
I developed the training materials (curriculum, books, and CD)
2000 – 2001Manager of COMPUCARE Indonesia Company
I developed and run training programs in computer maintenance
Providing computer maintenance services for companies
I designed the marketing strategy
Managing the training, financial, staff, and marketing business.
2000 Marketing Consultant of “FRONTLINE”- Promotion Staff Training.
I developed and run training programs for promotion and marketing staff
1998–1999 Director of “Indonesian Educational Network” Yogyakarta – Educational software company.
It developed educational software and books and sold them to 3000 schools in Indonesia
1999 I made and run a business of antique furniture exported to Belgium and the Netherlands
1998 – 1999 Manager of “INTERNET GADJAH MADA” Yogyakarta, GMI group.
1994 – 1998 Director of “TELADAN SCIENTICA” Course, Yogyakarta.
1997 – 2005 Comedian atIndosiar and TVRI (National Televisions), RB-TV (Local Television), and national tours under ELBEHA group and Plat-AB group.
1995 – 2001 Announcer at Bikima-AM, Rakosa-FM, Petra-FM, and RB-FM Radio stations.
IV. Skills profile
4.1. Computer Skills:
Computer maintenance (hardware, software), Computer assembly, Virus protection, etc.
Word Processor, Spreadsheet, Presentation with Microsoft Word, Excel, Powerpoint
Web Design and Programming using PHP, MySQL, HTML, Adobe Photoshop, Macromedia Dreamweaver.
Graphic Design/Desktop Publishing using Adobe Photoshop and Corel Draw.
Database Management System (DBMS) using Microsoft Access, MySQL, and SQL
Statistics and Data Analysis using Ms. Excel and SPSS
Project Management using Mind Manager
Mobile Programming usingJava, MySQL, and PHP
4.2. Intercultural Communication Skills which welldeveloped throughexperiencing living and studying in 4 countries with very different culture, language and values: Indonesia, Japan, Saudi Arabia and Australia.
4.3. Good Communication Skills developed through 6 years experience as radio announcer, 8 years as comedian and entertainer in national level, and 14 years as tutor/lecturer.
4.4. Trainer/Lecturer Skills developed since 1994 as a tutor and up to now as a lecturer in national university in Indonesia and as a tutor in international university in Australia.
4.5. Entrepreneurship and Leadership demonstrated in my initiatives and supervisory roles in my businesses and projects, and by granted the Australian Leadership Awards from Austalian government for my PhD (2008-2012) and represented Indonesian’s young professionals in IATSS Forum ASEAN-Japan (2003).
4.6. Project Management Skills and ability to work in a team demonstrated by involvement in e-government research project in Selayar Island and K3-ICT project at UPNVY.
V. Research and Publications
 Susanto, T. D., & Goodwin, R. (August 28−September 2, 2011). User Acceptance of SMS-based eGovernment Services. Paper presented at the IFIP−EGOV2011, Delft, the Netherlands.
 Susanto, T. D., & Goodwin, R. (in press). Individual Acceptance of SMS-based eGovernment Services: A Conceptual Model. In F. Patel, P. Sooknanan, G. Rampersad & A. Mundkur (Eds.), Information Technology, Development and Society: Routledge USA.
 Susanto, T. D., & Goodwin, R. (May 6−7, 2010). Adoption Success Factors of SMS-based eGovernment: A Case Study of SMS-OBM and SMS-MIIAS. Paper presented at the The 3rd International Conference on Chief Information Officer (ICCIO), Bandung, Indonesia.
 Susanto, T. D., & Goodwin, R. (2010). Factors Influencing Citizen Adoption of SMS-based eGovernment Services. Electronic Journal of E-Government (EJEG), 8(1), 55-70.
 Susanto, T. D., & Goodwin, R. (2011). An SMS-based eGovernment Model: What Public Services can be Delivered through SMS? In A. T. A. Ajeeli & Y. A. L. Al-Bastaki (Eds.), Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements (pp. 137-146). New York: IGI Global.
 Susanto, T. D., Goodwin, R., & Calder, P. (October 23−24, 2008). A Six-Level Model of SMS-based eGovernment. Paper presented at the International Conference on E-Government (ICEG) 2008, Melbourne.
 Susanto, T. D., & Firdaus, W. (August 4, 2009). Implementing the Integration Level of SMS-Based E-Government Model: A Case Study of Billing Payment System of PLN and Telkom in Indonesia. Paper presented at the International Conference on Information & Communication Technology and Systems (ICTS) Surabaya, Indonesia
 Susanto, T. D., & Goodwin, R. (June 17−19, 2007). Preferable Medium in Using eGovernment: A Case Study of Yogyakarta Province, Indonesia. Paper presented at the International Conference on Electrical and Informatics (ICEEI) 2007, Bandung, Indonesia.; also published at Information & Communication Technology Journal (JICT) Vol 2, No 1 (2007).
 Susanto, T. D., & Goodwin, R. (June 17−19, 2007). Content Presentation and SMS-based e-Government. Paper presented at the International Conference on Electrical Engineering and Informatics, Bandung, Indonesia.
 Susanto, T. D., & Goodwin, R. (December 4−6, 2006). Implementing SMS-based eGovernment Model. Paper presented at the 8th International Conference on Information Integration and Web-based Applications & Services (iiWAS2006), Yogyakarta.
 Susanto, T.D., & Goodwin, R. (June 12−14, 2006). Opportunity and Overview of SMS-based eGovernment in Developing Countries. Paper presented at International Conference on the Internet & Society 2006, the New Forest, UK.; also published as a chapter of book of The Internet Society II: Advances in Education, Commerce & Governance (Vol. 36, pp. 10). The New Forest, UK: WIT Press.
 Susanto, T. D., & Goodwin, R. (May 23−27, 2006). An SMS-based e-Government model. Paper presented at the 8th International Conference on Enterprise Information System (ICEIS), Cyprus.
 Susanto, T.D. Standardization of Road Signs in ASEAN Nations. IATSS Forum Program – Group Research Report, Japan (November, 2003).
 Susanto, T. D., & Goodwin, R. (December 4, 2010 ). User Acceptance of SMS Applications for Public Services. Paper presented at the SESINDO, Surabaya, Indonesia.
 Susanto, T.D. Software Development Strategy for Enterprises, Telematika, Vol. 1 No.1 Juli 2004.
 Susanto, T.D. Research Information System (RIS). LPPM-UPNVY (2004).
 Susanto, T.D. Information Technology Strategy for University. Wimaya No. 36 XXI, December (2003).
 Susanto, T.D. Decision Support System of Inventory Management. Eksergi No 6 VI, 2003
 Susanto, T.D. Inventory Management Decision Support System (DSS) by Fix Ordered Quantity Supply Model. Thesis research of Master Program at “Informatics Computer Systems”-Department of Electrical Engineering, University of Gadjah Mada, Indonesia (June, 2003).
 Susanto, T.D. Operational Effect of Kartini Reactor toward DO, BOD, and COD Values of Primary Cooling Water. Research at Undergraduate Program, Department of Nuclear Engineering, University of Gadjah Mada, Indonesia (June, 1998).
Speaker for South Australia Computer Human Interaction (SA-CHI) group, Adelaide, South Australia, 31 March 2009.
VI. Professional Memberships
2009 – present Member of the Association for Information Systems (AIS).
2013 – present Member of the Association for Information Systems – Indonesia chapter (AISINDO).
2009 – 2012 Member of the Australasian Association for Information Systems (AAIS).
2003 – present Member of IATSS Forum Alumni, ASEAN-Japan.
Dr. Robert Goodwin (My PhD research supervisor)
Senior Lecturer at Computer Science/Information Technology, School of Informatics and Engineering, Flinders University, South Australia
A/Prof Paul Calder (My PhD research supervisor)
Associate Head and Higher Degree Coordinator
Flinders University, South Australia